Currently, the Điện Biên Water Supply Joint Stock Company serves nearly 50,000 customers, featuring an increasingly expanded and perfected water supply network. The coverage scope is not only concentrated in urban areas but also reaches many remote and isolated communes, contributing to raising the percentage of people using clean water. Along with scaling up operations, the company emphasizes infrastructure investment and the enhancement of management and operational capacity to better meet growing water demands while ensuring stable and safe service quality.

Identifying its core task as ensuring continuous water supply and improving water quality, especially during the rainy and flood season, the company has proactively developed specific response plans for each unit, factory, and operational stage. These schemes are prepared flexibly to fit each locality and potential scenario, aiming to minimize risks caused by natural disasters.

Phạm Quang Tuấn, General Director of the Điện Biên Water Supply Joint Stock Company, stated that to cope with floods and natural disaster scenarios, ensure continuous clean water supply, maintain environmental sanitation, and avoid the risk of pollution from flood-induced waste, the company requires production and supply plants to review, reinforce, repair, and maintain machinery and equipment, and inspect chemicals to guarantee safe water supply during the rainy season. The plants must also strengthen inspections of water pipelines crossing rivers and streams, check pipelines located within construction zones, and monitor input water quality during the rainy season to promptly handle natural disaster situations that affect the source quality.

Water quality monitoring is carried out regularly and continuously. Technical parameters are closely tracked from the input source to the post-treatment stage before being supplied to residents in compliance with QCVN 01-1:2024/BYT and provincial regulations. On a monthly and unannounced basis, the company and functional agencies frequently collect samples to test water quality. At the end of March 2026, the provincial Center for Disease Control took water samples at plants including Điện Biên Phủ, Mường Lay, Tủa Chùa, Na Sang, Na Son, and Nậm Pồ for testing. The analyzed indicators included color, taste and odor, turbidity, pH, residual chlorine content, and E.coli bacteria, with results showing that all parameters fell within permissible limits, and no indicator exceeded the regulated threshold.

In addition, the company directed the full preparation of backup materials, human resources, and chemicals to stand ready for any incidents. For the 2026 rainy season, the unit stockpiled around 65,000kg of PAC alum, 16,000kg of Javel water, 1,500kg of chlorine, and 1,500 liters of diesel oil. This is an important source of materials to treat water and maintain plant operations in the event of power outages or prolonged incidents. Furthermore, the company deployed the procurement, replacement, and new installation of thousands of water meters, along with primary, secondary, and tertiary pipeline networks and accessories, to improve operational efficiency and reduce water loss.

Infrastructure upgrading investments have also been deployed synchronously. Emphasis was placed on several critical items, such as renovating the rapid mixing basins and replacing lamella clarifier plates at the Mường Nhé water plant; constructing a new management room for the online water quality, flow rate, and pressure monitoring system at the Điện Biên Water Supply Joint Stock Company; maintaining and adding input and output water quality monitoring systems at water plants; and installing raw water quality monitoring equipment at the Điện Biên Phủ plant. Besides, maintaining the water quality monitoring system, flushing pipelines, extending the D315 pipeline, and expanding the water supply network in Nà Hỳ, Sam Mứn, and Thanh An have contributed to enhancing the clean water supply capacity for local residents.

According to Tuấn, from 2025 to present, the company has basically maintained a stable and continuous water supply for customers across the province, even during times of complex weather developments. Throughout the year, 559 system incidents were detected and promptly handled, contributing to improving water quality, reducing water loss to around 15%, and enhancing operational efficiency. Domestic water quality is always strictly controlled to meet standards, thereby bringing peace of mind and trust to residents during usage.

For the 2026–2031 period, the company sets targets for expected produced water output to increase from 7.647 million m³ (in 2026) to 8.561 million m³ by 2031, while commercial water output is projected to increase from 6.5 million m³ to 7.461 million m3. The water loss rate will continue to be controlled, decreasing to 13.8%. Specifically in 2026, the production target is to reach 7.647 million m³ of water and supply approximately 5 million m³ of commercial water.

To achieve these goals, the company is reinforcing solutions against water loss and revenue leakage, while boosting the application of technology in water quality management and monitoring. Dissemination work to raise public awareness about clean water usage is also emphasized. Besides, utilizing standard-compliant materials and regularly reviewing areas at risk of unsafety are practiced to ensure the water supply system operates stably.

Under complex weather conditions, ensuring domestic water quality is an important task that directly affects people’s lives. Through the synchronized deployment of solutions ranging from water source control and system operation to material stockpiling, the Điện Biên Water Supply Joint Stock Company is maintaining a stable and safe water supply, thereby contributing to meeting essential daily needs and protecting public health across the province.