Ms. Lò Thị Dung, a former announcer at the former Điện Biên district Radio and Television Center, was reassigned to the Sam Mứn commune Integrated Services Center after the local government model changed. Her job immediately expanded from creating news scripts and hosting programs to coordinating with the Vietnam Fatherland Front and other local organizations to conduct cultural and social campaigns in various villages.

Faced with an increased workload, Ms. Dung quickly adapted and sought new methods to enhance her work effectiveness. As a result, her content became timely and more aligned with local needs, significantly improving the communication results.

Ms. Dung shared: “There are many difficulties, but I understand that as a young person, I need to work 3-4 times harder, proactively learn, seek new methods, and be creative in my work. I have applied advanced tools and technology, including artificial intelligence (AI), to improve my efficiency in scriptwriting, editing, and broadcasting, ensuring the information reaches the people faster, more accurately, and in a more engaging manner.”

At just over 30 years old, despite her enthusiasm and dedication, Ms. Phạm Thị Duyên, a legal officer at the Thanh Nưa commune Public Administration Service Center, still faces some limitations in practical experience. Given the vast knowledge required in her field, she has taken the initiative to research new legal documents and learn from her colleagues.

In her new role, Ms. Duyên’s workload has greatly increased. To complete documents and administrative tasks on time while ensuring accuracy and quality, she has been organizing her time effectively, even working overtime.

Ms. Duyên shared: “As a young person, I always aim to proactively learn and research to perform my tasks well. The volume and complexity of administrative paperwork are growing, and if I don’t continuously improve myself, delays may occur, affecting the citizens.”

In their new roles, young civil servants bring a spirit of determination, creativity, and a willingness to adapt to continue contributing to the tasks assigned. In difficult areas, often affected by natural disasters, these young civil servants are at the forefront, completing professional tasks while providing immediate support to residents during emergencies, showing a high level of responsibility and dedication to the community.

At Tìa Dình commune, there are 55 civil servants, 25% of whom are under 35 years old. When a severe flood occurred on August 1, these young civil servants demonstrated their willingness to serve and high responsibility. They completed administrative tasks and document processing for the residents, while actively participating in relief activities, such as moving supplies, helping families relocate to safety, and working with local forces to ensure social welfare. Even during the night or on holidays, the young civil servants were always present, supporting the people to overcome difficulties, demonstrating the pioneering role of the younger generation in the administrative system.

Mr. Bùi Xuân Thức, Chairman of the Tìa Dình commune People’s Committee, shared: “The staff in our commune is relatively young. Through our tasks, we have seen the younger civil servants adapting well, especially in information technology and digital transformation. During natural disasters, the young staff has actively participated in relief activities, helping the people tirelessly, no matter the time of day.”

With their youthful enthusiasm and high responsibility, young civil servants act as “sparks” that inspire their teams and build trust among the people in the local political system.